CIO Mind, The Gartner CIO Podcast

How to Calculate the Costs and Prove the Business Value of GenAI

Episode Summary

The financial burden of deploying generative AI is putting intense pressure on CIOs to prove the value of these investments. In this episode of CIO Mind, we explain how to accurately budget for GenAI and communicate its value by factoring in use cases, new cost elements, and KPIs.

Episode Notes

“When we just look at immediate financial returns, oftentimes we miss the full picture of the value that gets created.” - Rita Sallam, Gartner Distinguished VP Analyst, Data and Analytics

By 2025, nearly a third of GenAI projects will be abandoned due largely to unclear business value. To prove GenAI’s transformative value to executives and CFOs, this episode’s guest offers an insider’s perspective. Rita Sallam is a Distinguished VP Analyst for data and analytics and a former CFO. Her experience and expertise provide critical insights for: